The Impossible Client...

To everybody out there, I am sure you have worked with a very difficult client. I will bet that each of you could tell me, in a heart beat, the name of your client and the project you worked on that made them go down in your personal history as the toughest to satisfy. It might have been that they were constantly changing their mind or maybe it is that they had no clue about what it is exactly they wanted. Maybe they expected the world and never understood that it came at a price (that they were unwilling to pay). Whatever the case may be, we have all gone through that torture at one point or another.

This may be true but I think there is one client many of you might have over looked. Someone for whom you have done countless work, who is the hardest client of all to please, and they pay next to nothing for your services. I am referring to the person staring back at you in the mirror.

As you might be aware, I am currently in a personal re-branding phase and it has been made painfully clear that you are your hardest client. If you think of this in a logical perspective, this doesn't make a lot of sense. Who else knows you better than yourself? That is the ultimate goal when doing work for someone. Truly understanding who this person is, their likes and dislikes, and what they are trying to convey to those interested in them. The difficulty comes when you are trying to interpret how other people are going to view you. You have to remove yourself from yourself (this is as difficult to explain as it is to actually accomplish) and try to complete work with an unbiased opinion. It can also be difficult for those of us who are closet perfectionist to decide when enough is enough or when to push it further.

You can get around these problems pertaining to creating work for yourself by asking a friend or colleague to assist. If they are gracious enough, they might be willing to do it for free if in return you do the same for them. Defiantly a fair trade because more than likely they struggle with the same difficulties. This doesn't mean that it won't be any easier but you do avoid the problem of designing in a vacuum. Having someone's opinion can be an invaluable advantage when trying to re-brand yourself.

The benefits that can come from doing work for yourself or working with colleagues on your own material can very easily out weight the negatives. Be aware of the questions you are asking yourself, take note on how you respond, and if you would want your client to respond differently. Try asking yourself different questions to see if you can learn more from different methods of questioning. When doing work for yourself, you have the greatest opportunity to experiment on workflow, interviews, and creativity. Don't set to many limits and let yourself explore the usually unimaginable.